Customs clearance is a process compulsory for all goods entering or leaving the EU. Customs clearance allows HM Customs & Excise to account for any due charges, ensure correct documentation has been used and conformity to EU law. It also allows Customs to monitor which goods are coming into or leaving the UK.

Customs agents are there to facilitate a professional service between HM Customs & Excise and importers/exporters. Our agents have significant understanding the Customs rules and regulations applicable and are therefore best suited to provide assistance.

We can complete Import UK customs clearance for your shipments at the following Airports and Sea ports. Airports: London Gatwick Airport, London Heathrow Airport, London Stansted Airport, London City Airport, London Luton Airport, Birmingham, East Midlands Airport, Manchester, Glasgow, Leeds and Edinburgh. Sea Ports: Any UK port including Felixstowe, London Gateway, Southampton, Grangemouth, Tilbury, Thames port, Dover and Greenock.

The customs clearance process can vary from shipment to shipment, and is dependent on what goods are entering the country, once goods have entered the UK port. Certain products may need additional documentation checks or a physical examination to ensure that declarations are correct.

Basic documentation would be:
- Shipping document ( Bill of Lading – original or telex)
- Supplier’s commercial invoice
- Packing list

Other documentation required for specific goods would be:
- Certificate of Origin
- Preference Certificates
- Health certificates ( for foodstuffs etc )
- COA
- Organic certificate
Note: Importers should check before they ship if any special documentation is required.